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Tuesday, February 05, 2008

Moderating comments from Dashboard plus problems

moderating comments from Dashboard with comment expanded

Advantages of moderating comments via email notification

I have set comments in almost all my blogs for moderation via email notification. This means each time a visitor makes a comment, I get an email with the full message and I can approve or reject a comment from there. Moderating comments via email notification has many advantages over moderating via the Dashboard. The first big one I would point out is there is a link to the post where the comment was made. When you have read the message and see that it is not spam, and you click "Publish", a new tab or window (depending on your browser settings) will open with a link to the post itself. Click on the link and you are now in the post, ready to respond to the comment. Another advantage is, you have a permanent record of the comment in your Inbox, and in cases like you accidentally deleted a comment you wanted publish, or you want to edit the comment, you can use a work-around (trick) to republish or edit the comment. See What you can do if you accidentally deleted a comment or you want to edit a comment (click BACK button to get back to this page). Of course if you have set your comments to only registered bloggers, you will have to temporarily set it to allow anonymous comments first. The above advantages are not available when you moderate via the Dashboard.

However, I am often forced to moderate comments via the Dashboard because I don't get email notification for some comments.

How to moderate comments via the Dashboard and respond to comments

Moderating comments via the Dashboard and respond to comments is a real big hassle, one I hate to go because I often get a long list of such comments to moderate and respond to. It is irritating, it is time consuming as I have to go through a series of steps and heaven help me if I forget the most important steps.

Here is a screenshot of what you might see in the Dashboard:

comments in Dashboard waiting for moderation

Note that it says there are 5 comments waiting to be moderated. Here is a screenshot of the list of comments waiting for moderation when you click "5 comments":

List of comments to moderate in Dashboard

Take very careful attention of the "Post Name" link (highlighted by a red arrow pointing at it). Make sure you click on this "Post Name" link before you do anything, because if you don't. and if you approve any comment or comments, finding the comment or comments to respond to is going to be a real headache. However, atter clicking on the "Post Name" link, the list of comments waiting to be moderated will changed as shown in the screenshot below:

List of comments with post titles waiting for moderatation in Dashboard

Note that now the title of the posts in which those comments are posted are now being listed and one "How to Contact Blogger Support" is highlighted by a red arrow pointing at it. One more important step or steps you need to do before you approve any comment if you have intention to respond to it or them. Highlight the title or titles, right-click on your mouse and select copy (or press ctrl+C) to copy the post title into clipboard, open a Notepad file, paste the post title or titles. This is very important because once you approved the comment, it will be deleted from the list of comments waiting for moderation, and if you didn't save the post title or remember it, you will not be able to go to the post to respond to the comment. Compare this with moderating via email where you have a email notification with the comment plus the link to the post which is permanently in your Inbox unless you choose to delete it.

Next thing to do is to expand the comment to read the full comment, then make a decision as to whether to publish or reject the comment.

moderating comments from Dashboard with comment expanded

My normal practice is to publish a comment, then right-click on "Edit Post", select "Open in a new tab" using a web browser with tabbed browing. This will open a new tab in the same window of the browser with the list of posts. Copy the title of the post you pasted into the Notepad file into the search box above the list of posts and click "SEARCH". From experience, I have found that sometimes, the search does not turn up the relevant post and I have to delete part of the post title and search again.

Once you find the post, click on VIEW to open the post, find the comment, respond to it. Go back to the tab containing the list of comments waiting for moderation and repeat the process for the other remaining comments.

As you can see, this is a much more tedious and time consuming task as compared with moderating comment via email notification, but often cannot be helped because Blogger has still not solve this problem of not receiving email notification for comment moderation.

12 comments:

  1. My griffinkcb.blogspot.com does not have option to leave comment, neither my http://dowjay895.blogspot.com/ doesn't have any either. I use custom templates. Is there special code I need to reput into them

    ReplyDelete
  2. Go to SETTINGS > COMMENTS and check if comments have been enabled.

    ReplyDelete
  3. I'm new to blogging. Someone left me a comment and I can't comment back. I type in my comment, hit publish and it just disappears. Any idea what I'm doing wrong? knoxmountain.blogspot.com

    Thanks!

    ReplyDelete
  4. I left a test comment in your blog and it didn't disappear. I will go leave another comment again to make sure.

    ReplyDelete
  5. Hello!

    How do you create this post comment thing for the classic template? Is it possible?

    ReplyDelete
  6. What "post comment thing"? If it is moderation from Dashboard, that doesn't depend on which template you use. It will be the same for classic as well as for new xml template.

    ReplyDelete
  7. Hello Peter,

    Thank you for your informative blog.

    How does one remove a comment on a blog once it has posted? While setting up the blog, my partner left many comments as test - under the name Anonymous. Unfortunately, many commentors have followed suit and I'd like to remove the comments made during early tests with the site.. Is that possible?

    http://www.harpinla.com/2010/06/welcome-to-temporary-digs-for-harp-in.html#comments

    Thank you for your time.

    heidi

    ReplyDelete
  8. Hi Peter,
    I'm pretty sure I have enabled my comments on my blog, but I still can't see if anyone is even able to comment under each of my posts. It doesn't seem to have become an option.
    This is me
    gossamermills.blogspot.com

    maybe I'm just being a bit stupid. any insight appreciated!

    mills

    ReplyDelete
  9. Well to answer your question, I just made a comment in your blog post ever changing

    ReplyDelete
  10. Hi peter...so sorry me again! I got your comment..thanks! but how do I get it out of the permalink setting. All i want is a link at the end of each post, without having to go into the post itself...like yours is. (i hope that made sense)

    ReplyDelete
  11. I see you are using the Simple template. Perhaps you need to go the SETTINGS > FORMATTING > COMMENTS and see if there is something you can change there.

    ReplyDelete

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